10 Comments

Great insights on keeping the conversation lively and free-flowing. I think using AI tools to record and analyze interviews will also free up more time for you the interviewer which makes the process much more engaging.

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I like this idea!

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Good idea. Any fav tool?

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I feel your pain watching those old interviews – It's tough, but so valuable for learning. If you're interested, "The Mom Test" by Rob Fitzpatrick is another great, quick read that I found really helpful, especially for improving questioning techniques.

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Love that book!

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This book helped me a lot too!

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Trying to make notes about everything was my biggest mistake! By the time I wrote a sentence I missed critical interactions and sometimes those notes were not even relevant.

Great advice, Alex! 👏

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Totally, super distracting.

Thank you for the kind words!

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It's amazing how reviewing past interviews can really highlight the subtle mistakes we tend to overlook in the moment. Btw, recording the interview is so simple but I still see so many people not doing it.

Do you find that focusing on opportunities over solutions consistently leads to more actionable insights across different projects?

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That's a great way to put it actually. You may not get as much on 'the thing' you'd like to learn about (e.g. a specific metric/dashboard) but you get so much more insights across everything.

And because you're not leading them, it's much more actionable.

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